The agentic operating layer
for mid-market retail.
A mesh of specialized AI agents that senses what's happening across your stack in real time, coordinates cross-functional decisions, and executes approved actions — so your teams stop chasing alerts and start landing outcomes.
No setup. No login. Your session is isolated.
Retail has dashboards.
It doesn't have a nervous system.
Every mid-market retailer already owns a dozen tools that show what went wrong. Nerve is the first layer that understands what to do next — and does it.
Four gaps that cost mid-market retailers margin every day:
- Gap 01
Systems don't talk to each other — people do.
Someone on the merchandising team logs in, sees a red number, opens a ticket, pings ops, ops pings the warehouse, the warehouse pings the store. Decisions are right; the clock is wrong.
- Gap 02
Dashboards flag problems; nobody acts.
By the time a slow-moving SKU surfaces in a Monday report, you've already burned a week of markdown exposure. Alerts without actions are noise.
- Gap 03
Every cross-functional call is a meeting.
Should we reorder, discount, or pull to e-com? Three people, two Slack threads, and a calendar find-a-time. The answer is obvious — the coordination cost is not.
- Gap 04
The best playbooks live in one person's head.
When the senior planner leaves, the intuition leaves. Mid-market retailers can't afford to rebuild muscle every turnover cycle.
The loop
Sense → Decide → Act → Learn.
Every Nerve intervention runs through the same four-step cycle. No magic. No black boxes. Every step is inspectable.
- 01Sense
Connectors stream events from OMS, WMS, POS, e-com, ads, and CRM into a normalized retail schema. Nerve sees everything in one grammar.
- 02Decide
Department agents model the situation, negotiate tradeoffs, and surface a recommendation with impact, confidence, and alternatives.
- 03Act
At L1 it advises. At L2 a human approves. At L3 it runs within guardrails. Every action is reversible with a full audit trail.
- 04Learn
Outcomes feed back into policies, thresholds, and retrieval. Approvals and overrides become training signal. The mesh gets sharper with every decision.
Domain packs
Seven specialists. One mesh.
Each pack ships with its own knowledge graph, system connectors, and autonomy policy. Buy the whole mesh — or start with the one that hurts most.
- PACK 01
Inventory & Allocation
OOS prediction, cross-DC transfer, markdown avoidance, safety-stock optimization. The pack that pays for the pilot.
GMROI · sell-through · stockouts avoided - PACK 02
Merchandising
Assortment rationalization, attribute enrichment, PDP optimization, new-arrival ramping.
Conversion · attach rate · GMV per SKU - PACK 03
Paid Media & Martech
Bid pacing, creative rotation, audience refresh, campaign arbitrage across Google, Meta, affiliate.
ROAS · contribution margin · share of voice - PACK 04
Supply Chain & WMS
PO expediting, vendor SLA tracking, DC capacity balancing, returns routing.
OTIF · DC throughput · return cycle time - PACK 05
Store Operations
Task generation, labor balancing, shrink pattern detection, real-time ops nudges.
Task completion · labor $/sale · shrink - PACK 06
Customer & CX
Segmentation, churn signal, win-back triggers, VOC triage, service routing.
Repeat rate · LTV · CSAT · deflection - PACK 07
Finance & Controls
Working-capital alerts, markdown authority, variance investigation, vendor-funded co-op tracking.
Cash-to-cash · margin variance · write-down risk
See it for yourself.
Pick a pre-built retail scenario or describe your own. You'll be inside the operator queue in seconds.
Try a scenario →Or talk to us: sales@nulogic.io